Scrapy Cloud FAQ

Why do I get "Rejected message because it was too big" error?
There's a limit of 1MB for serialised items in Scrapy Cloud (this includes log and request entries). Data pre-processing/normalising is recommended bef...
Tue, 13 Feb, 2018 at 3:57 PM
I clicked on STOP button but spider not stopped.
You can cancel a Running job by selecting the job and clicking on STOP button. It may take about 5 minutes to stop the job completely so as that all the req...
Wed, 7 Mar, 2018 at 5:01 AM
Can I run the same spider in parallel?
You can, provided that you have more than one Scrapy Cloud unit and the spider's arguments differ (entered, for instance, through Arguments section of ...
Thu, 11 Oct, 2018 at 2:12 PM
Lack of advanced features when exporting items data in CSV format.
You can download scraped items data from Scrapy Cloud in various formats like JSON, JSON Lines, CSV and XML. Despite CSV format is pretty old and limited, ...
Thu, 18 Oct, 2018 at 8:52 AM
How to reactivate deleted account?
Use the forgot password to reactivate deleted account, an email will be sent to that address if an account is already registered against that email address....
Wed, 3 Apr, 2019 at 10:51 AM
Can I connect to a GitHub account that has a different email?
Unfortunately, you can't. Your Scrapinghub and GitHub accounts should use the same email address in order to be connected.
Thu, 15 Aug, 2019 at 6:19 PM