Billing FAQ

Subscribing, upgrading and cancelling
1. Login to your account and go to your organization's dashboard by clicking on the upper right button. 2. Click on Billing from the left menu side...
Tue, 15 May, 2018 at 2:41 PM
Cancellation in the middle of billing cycle
When you downgrade to a lower add-on or cancel any add-on in between the billing period, the amount you paid in full for the remaining period would be pro-r...
Thu, 23 Mar, 2017 at 11:57 PM
How do I provide my credit card / PayPal information?
To provide your credit card details, go to your organization page in Scrapinghub Dashboard, then access the Billing section and open the Billing Portal. You...
Wed, 18 Oct, 2017 at 3:02 PM
How to edit/modify Billing address?
To provide your billing address, go to your organization page in Scrapinghub Dashboard, then access the Billing section and open the Billing Portal. Click o...
Thu, 8 Feb, 2018 at 9:54 AM
Getting an error when changing payment method to Paypal
Currently, we have a known issue wherein when you change your payment method to Paypal, you will see an error page after the checkout. We are actively worki...
Thu, 12 Apr, 2018 at 12:42 PM