Crawlera FAQ

Crawlera FAQ
Can I try Crawlera before subscribing? We don't currently offer Crawlera trial periods, but we do have a 7-day money back guarantee. For more info see...
Fri, 17 Aug, 2018 at 11:51 AM
Recently purchased Crawlera subscription doesn't appear active
Please note that it takes a few minutes for Crawlera instance to be provisioned once payment has been made.  When the Crawlera instance is being provisi...
Wed, 20 Sep, 2017 at 11:19 AM
Why did my Crawlera account get suspended?
Crawlera accounts are usually suspended if a customer has reached the Monthly requests limit allowed on their plan, before end of the billing cycle. Custome...
Thu, 13 Sep, 2018 at 9:37 PM
Can I Restrict Proxy Regions to States or Cities?
Basic and Advanced Crawlera plans are supplied with datacenter proxies, and thus only support country-level region restriction, but city-level restriction i...
Tue, 26 May, 2020 at 5:45 PM
Can I Use Crawlera in Applications Requiring Username/Password Pair?
It depends on the application in question, but in most cases the following configuration details can be used: Proxy Host: proxy.crawlera.com Proxy Port...
Tue, 12 May, 2020 at 2:18 PM
Can we have two Crawlera plans under one organisation?
Technically, you can have two Crawlera addons in your subscription, e.g. C100 and C10, but only the higher one will have effect, so it's not recommende...
Fri, 5 Oct, 2018 at 7:31 PM
How many IPs does Crawlera have?
The number of IPs used by Crawlera varies constantly from thousands to tens of thousands. This number, however, is not very relevant, as long as it stays a...
Wed, 29 Mar, 2017 at 5:42 PM
What's the difference between Crawlera and regular proxy providers?
Crawlera is a service to download web pages, that supports an HTTP Proxy API. Standard proxy providers typically provide a pool of IPs running simple HT...
Wed, 26 Apr, 2017 at 3:15 PM
Can I use Crawlera from a web browser?
Crawlera is slow on standard web browsers. The reason is because it's not the way it's intended to be used. Unlike a standard proxy, Crawlera ...
Wed, 26 Apr, 2017 at 3:19 PM
Does Crawlera count redirects as successful requests?
Yes, Crawlera counts redirects as successful requests. For example: if a user makes a request through Crawlera to http://mysite.com and the response is ...
Wed, 26 Apr, 2017 at 3:14 PM