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New account does not work

Sorry, I can't find any support contact details.


I've set up a new account. Simple curl request doesn't return any data using the format and API key and different targets as per KB article.


Who can help?


Best Answer

Seems like you were using the Scrapinghub API found on the Account settings instead of the Crawlera API.


Answer

Seems like you were using the Scrapinghub API found on the Account settings instead of the Crawlera API.

No firewall, still returning nothing. I've created a ticket, please respond

Sorry to know that its not easy enough to contact Support. 


The Crawlera account takes upto 5 minutes to get fully provisioned. I have tested the API key and its working fine. I would request you to check if any firewalls are set and blocking Crawlera.


You can contact us through Scrapinghub Dashboard > Help > Contact Support


Regards,

Thriveni

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